♫ I need to hear from You
Before this night is through
I need to hear from You
So I’m waiting, waiting just to hear from you…♫
Lyrics and music by: Robert Hartman, recorded by Petra.
This week, Garry Wise and I chatted about the possible topics that we could cover in this column (posted at slawtips.ca and on this site) over the next while. Without being exhaustive, I pulled together the following list from our discussions. Now it is up to you. In the comments section, please indicate which topic(s) are of greatest interest to you! We really want to hear from you and to write on the topics that you most wish to hear about.
Here is the (incomplete) list of possible topics:
New ways of working:
- Virtual office examples
- Virtual assistants
- Virtual contract lawyers
- Using Skype and other communication methods to reach out
- Collaboration tools/applications/websites
- Dragon Dictate and VR on the Mac
- IBM’s Watson and AI: What are the implications?
New Software/web tools:
- Emerging Canadian software
- Apps, Apps Apps!
- Websites: Are they relevant anymore?
- Blogs: Are they relevant anymore?
- Vlogs: Are they the way to go?
- Sony paper
- Microsoft’s Matter Center
- Why use Twitter? Facebook? LinkedIn? Other SM ?
- Windows 10
- OS X El Capitan
- Do Process Software
Capturing, Organizing and Using Information
- Evernote and OneNote
- Don’t Forget the Milk
- IFTTT recipes
- Wikis and law firms
- CanLII Connect
- SurveyMonkey and lawyers/law firms
- MindMapping: The New Way of Legal Thinking?
Security and Privacy
- Cryptolocker and other ransomware
- Ethical Hacking?
- How do you handle a security breach?
- Canadian Backup and Storage Services
- Canadian Hosted and Managed Services
Practice Management Software Reviews
- Amicus Attorney
- TimeSolv Legal
- Synergy Legal Suite
Legal Accounting Software and lawyers
- Brief Legal Software
Stages in a Lawyer’s Life
- Entering law school
- Finding Articles
- Life as an Associate
- Life as a junior partner
- Life as a senior partner
- Life as a managing partner
- Life as ‘of counsel’
- Going out on Your own
- Moving Firms
- Finding an Associate
- Office Sharing
- Easing into Retirement
- Moving an Office
- Closing an Office
Using Consultants and Service Providers
- IT providers
- In house IT
- Managed IT services
- Hosted services
- Working with Security professionals
- How to use IT Consultants to Max Advantage
- Apple vs Mac vs Does it Matter Anymore?
- Finding and working with an Office Administrator
Setting up in Practice
- Finding the right location
- Finding the right staff
- Working with staff
- Balancing life and work
- Hiring, firing and managing staff
New Ways of Handling Legal Matters
- Virtual courts and trials
- Setting up a virtual practice/services
- Taking Technology to Court/Mediations/Arbitrations
- Taking Technology to clients
Other Legal Software
- Optinet Systems
- Emergent Solutions
- Triage Data Solutions
- Dye & Durham
- Thomson Reuters
- Lexis Nexis
- SAI Systems Auditing
Innovative ways of Practising:
- Cognition LLP
- Axess Law
- ABS across the world
New Ways of Thinking about Legal Practice
Whatever we have missed.
Please indicate in the Comments (below) the topic(s) that are most important. Or drop me a line at email@example.com. We hope to hear from you!
♫ Where you lead, I will follow
Anywhere that you tell me to
If you need, you need me to be with you
I will follow where you lead..♫
Lyrics and music by Toni Stern and Carole King, recorded by Carole King.
Lawyers, I surmise, believe with their long history and experience that they are the innovators of any changes in the legal/justice system. However, that theory may need further examination. In fact it may have to be turned onto its head.
There is a countervailing theory, promoted by Eric von Hippel and others, that users and consumers of services, (in our case, legal services) are actually the innovators of new services rather than suppliers of those services, or in our case, lawyers.
“User innovation doesn’t only extend to tangible products but also services. von Hippel found that eighty-five percent of individuals self-provided themselves with accounting and banking processes before banks offered this service.”
Imagine. Clients finding and directing the changes that they desire in legal services and providing them to themselves. How could this happen?
“An extension of user innovations is the idea of lead users. These are the individuals who first feel the need for a product or service and create it for themselves. Lead user identification is an essential method used by companies to identify the newest innovations in their product areas giving them crucial insight on the needs of their users.”
How many lawyers and law firms are focused on the idea of lead users and innovation? How many of us are focused on this innovation segment? Indeed how many lawyers and law firms are actually focused on innovation in the delivery of legal services?
Professor von Hipple:
“finds it interesting that in the UK, 8% (3-4 million people) of consumers modify the product that they use.”
“He stressed the fact that the number of consumers modifying products and thereby innovating outweighs the number of people doing this in companies”
Perhaps we need to be listening to our clients …much more than we are doing right now. The consumers of legal services may in fact be showing us the innovations that we as lawyers need to make to our delivery of legal services.
In fact, they may just be showing us the way..
(cross-posted to tips.slaw.ca)
On Friday Oct 2, 2015 in Vancouver, BC, the ninth Pacific Legal Technology Conference will take place. But it can also take place right in your office. This year 13 sessions will be real-time webcast (the keynote will be recorded and made available for viewing after the conference due to logistical issues) allowing both in person and webinar attendees to fully participate in the conference.
28 speakers from Toronto, New York City, Salt Lake City, Alaska and all across BC will speak on such sessions as “Blending Technology with Strong Advocacy Skills”, “Practice Management Tools: There has never been a better time”, “Securing Mobile Devices: Laptops, Tablets, Smartphones, USB keys and More”and of course the favourite “All the Gadgets, Sites and More we can Squeeze into 60+ minutes”
One session will be a debate format: “How Tech is Changing the Practice of Law: Watson, AI, Expert Systems and More” and promises to be highly entertaining as well as deeply thoughtful on the future of the profession. Simon Chester of Toronto will face off against Nate Russell of Vancouver in what should be a unique way to explore these emerging issues.
The eight Tracks are focused on specific issues facing lawyers, such as the “Solo and Small Firm Track” (offering for example: ‘No Brainer “Sweet Spot” Tech for Solos and Small Firms’), Front Office Technology: The Lawyer’s Desktop Track (offering for example: “Sharing Documents Securely with Clients, Lawyers and Others”), The Security and Threat Protection Track (offering: “What is an Appropriate Level of Protection and How to Achieve It”) and the Innovation and Advanced Track (offering: “Emerging Canadian Legal Technology”).
Each edition of the PLTC is designed by the Advisory Board building an on-line survey of possible topics and issues and asking past attendees to tell us what they most want to hear about and see. This results in the educational sessions being designed with the attendees needs uppermost. This year the response was overwhelming: Privacy and Security was clearly the #1 issue on everyone’s mind. Accordingly our keynote will be Lincoln Mead, the IT Director of the Utah State Bar and a long-standing ABA TECHSHOW Planning Board Member, acclaimed speaker and expert on Legal IT and Security. His topic will be: Security and Privacy: Don’t be Worried, be Terrified!
There will be a discussion track of 4 sessions that will not be webcast due to their particular format. Here the attendees will be joining our speakers to discuss issues of interest in such sessions as: “Going Beyond the Law Society of BC’s Cloud Checklist”, “Technology and Legal Ethics: What are a lawyer’s ethical obligations in connection with technology? How best can we meet these obligations?” and “The Strategic Reinvention of the Law Firm: People, Processes, Technology and Change”.
At the CLC conference in Calgary this August, Madam Chief Justice Beverley McLachlin made it clear that resisting change is no longer an option. LegalFeeds in writing about her speech, stated:
“We’re part of it, and there’s no escape,” she said, referring to the technological changes making legal information available in other ways and players such as LegalZoom that are growing rapidly.
In her speech, McLachlin focused on the major challenges facing the legal profession while outlining what she sees as new opportunities that provide some optimism for different ways of doing business, particularly for “nimble, tech-savvy lawyers.”
We invite you to join your colleagues across Canada and participate in Canada’s online legal technology conference. Sponsoring organizations this year are: The Law Society of British Columbia, together with the Trial Lawyers Association of BC, the Canadian Bar Association BC Branch, The Alberta Civil Trial Lawyers Association and the Saskatchewan Trial Lawyers Association.
The Sponsor floor is sold out and details of the sponsors can be found here, including our Platinum sponsor, Dye & Durham Corporation. For the benefit of both in person attendees as well as webinar attendees, the last 10 minutes of each session will be allocated to one of the sponsors who will show how their product or service helps address the issues raised by our speakers in their presentations. We are hopeful that this will allow all attendees to benefit in learning about the sponsors and the educational sessions and how they tie in together.
The conference has been approved for 6 hours of CPD credit in BC which includes ethics and practice management credit. Further MCLE credit approvals can be found here.
Early-bird registration rates are available until Sept 12, 2015.
I hope to see you at the Conference and join in with your nimble, tech-savvy colleagues!
-David J. Bilinsky, Chair, The Pacific Legal Technology Conference. (posted concurrently with slaw.ca).
♫ To boldly go where no one has gone before…♫
Narration to the music by Alexander Courage.
In Chicago for ABA TECHSHOW I heard a presentation to my fellow Practice Management Advisors from Daniel Martin Katz on the future of law and legal eduction. Daniel’s thesis, as I understood it, is that law schools should no longer be liberal arts oriented. Rather they should be Polytechnic Law Schools. The reason for this change is that the future of lawyers is to combine analytics (i.e. computer reasoning) with a lawyer to produce better outcomes. And you can’t apply something that you really don’t understand. Lawyers need to have a solid grounding in legal technology, analytics and computer modelling to be better lawyers.
According to Daniel Katz, an associate professor of law at Michigan State University, computer modeling has proven “able to predict 70 to 75 percent of the cases correctly” in a given year. That compares to a 60 percent rating for legal experts who also predict outcomes.
We all know that IBM is working on Watson, which is “a cognitive system that enables a new partnership between people and computers that enhances and scales human expertise.”
But what you may not know is that IBM’s Watson is not alone. Microsoft and Amazon are undertaking similar research. Pretty soon every Tom, Bill and Jeff will have their own in-house cognitive learning system.
Furthering these ideas will be an exciting event held in conjunction with ABA TECHSHOW:
There will be a Legal Technology and Innovation Meet-up at Sadden Arps being held concurrently during TECHSHOW week. I expect to hear mind-expanding ideas from such speakers as:
- Jeffrey Carr, former GC at FMC Technologies (and one of the innovators in alternative billing systems for lawyers),
- Casey Flaherty, former in-house counsel (Kia Motors America) and creator of the Legal Technology Audit who will be speaking on: A Piece in the Metrics Puzzle: How Well do we Utilize Technology to Deliver Value and Quality?
- Ron Dolin, of the Stanford Center on the Legal Profession, legal technology consultant and investor and legal technology and informatics instructor speaking on The Importance of Measuring Quality
and many others.
Daniel is not alone in thinking that information technology is changing the face of law. Human enterprise and machine learning is taking the legal profession where no one has gone before.
♫ Here’s to me, I finally passed the Bar…♫
Music and Lyrics by M. Peterson, M. Puryear, B. Brock and recorded by: Michael Peterson.
Joe Public had a problem. He was off to court in a week and he needed to learn what arguments he should advance to persuade the judge in his favour.
He contemplated heading to a lawyer’s office but instead he signed onto the website IBMLaw.com. A few minutes later he was answering questions put to him by the software. Shortly thereafter he printed up the arguments that had been produced for him by the website and whistled to himself, as he was now prepared for court, armed not only with the arguments he would be advancing but also the ones that he could expect to be advanced against him – with prepared responses.
Sound farfetched? Science fiction? Contemplate this: In June of 2014 Robert Weber, the senior vice president and general counsel of International Business Machines Corp. went to San Jose, California to watch a demonstration of the Watson Debater, according to The American Lawyer.
Weber watched Watson debate whether watching violent video games predisposes young males to be more aggressive. It didn’t just come up with answers to questions as an earlier version did winning on Jeopardy. Now it synthesized information to develop arguments on different sides of an issue.
Indeed, if you go to IBM.com you will find: “Watson is everywhere. Watson has been learning the language of professions and is trained by experts to work across many different industries.”.
Backed by the IBM Watson Group, 2000 employees and $1 billion in funding, Watson is but one of a growing number of ventures seeking to change the delivery of legal services.
IBM says: “Meet IBM Watson, a cognitive system that enables a new partnership between people and computers that enhances and scales human expertise.”
Many people believe that lawyers cannot be replaced by machines as the type of thinking that we do is different from computer algorithms.
IBM’s Watson employs a different type of programming called cognitive processing. Cognitive processing uses natural language and processes unstructured data just like we do. It reads and interprets a sentence as a person does and understands context. It understands legal terms, syntax and more. It collects the knowledge required to have literacy in a professional domain to build a body of knowledge. It curates the data, discarding out-dated information and concepts. As new information is published, it updates its knowledge. It can quickly provide responses to questions about highly complex situations in areas such as law and medicine and provide recommendations backed by evidence, and can find new insights into the problem (per IBM.com).
Science fiction? According to IBM, Watson is “discovering and offering answers and finding patterns we had not known existed, faster than any person or group of people ever could… in ways that make a material difference – every day. Most important of all, Watson learns, adapts and keeps getting smarter.”
The American Lawyers reports:
“In talking about Watson, Weber at times sounds like a proud parent bragging about his gifted child’s potential. ‘I think Watson could pass a multistate Bar exam without a second thought,’ he says.”
I wonder who will hold the party when Watson passes the Bar?
(this was originally published in PracticeTalk, in the Canadian Bar Association’s BarTalk magazine)
♫ Get back, get back.
Get back to where you once belonged…♫
Tuesday March 31, 2015 is World Backup Day. I think it is important to focus on this often neglected task as it is often lost in the hustle and bustle of getting the work out. But with the recent attacks of ransomware on all types of businesses, law firms included, having a proper back up that is not infected has assumed increasing, if not vital, importance.
Furthermore, having a proper backup is not just for your business. Consider all your digital photographs and personal files..how would you feel if they were lost?
So the focus of this article is to motivate you to implement backup solutions at your office and at your home.
Why back up?
- Protection against malware, viruses and trojans including Cryptowall and other ransomware (1 in 10 computers infected with a virus each month, according to ICSA Labs/TruSecure, 2002)
- Protection against disasters, either man-made (pipes bursting and the like) to natural disasters such as storms, lightening and such.
- Preservation of precious memories that once gone, are gone.
What are the best practices when it comes to back ups? Here is a list of some things to consider.
- Have a data retention plan
- Without a plan, you are left to haphazard backups. The worst time to realize that you don’t have a current backup is precisely when you need it most.
- Plan for increasing amounts of data
- Your storage should be scalable since you will be generating increasing amounts of data in the future.
- Ensure that your current system can be scaled up to handle greater and greater amounts of data without any disruption in your office.
- Have a redundancy plan – backup your backup
- What if the same disaster hits your backup as well as your systems?
- Consider having both a physical backup in your office and a cloud based backup that is unaffected if your office is hit with a disaster.
- Have your data readily available
- Cloud backups are wonderful as a ‘last resort’ but they do take time to download.
- Consider having a local NAS or other device in the office just in case your servers fry and you need a fast locally accessible copy of your data.
- Data security and integrity are priorities
- Always consider physical security and data security.
- Follow best practices in data security.
- Consider backups and archival copies
- Backups are snapshots at any point in time
- Archives are historical records – unalterable and therefore important if you need to go back and show what happened when.
The important thing to consider is your risk management position. Have you considered the cost of restoring your data and the potential of losing vital data and having to explain that to your clients? You may perceive the incidence of loss to be low, but the cost of recovery can be very high indeed. In fact not having a proper backup may result in a significant disruption of your business or even its failure.
If you suffer such a loss, you certainly want to be able to go back to where you once belonged.
(posted concurrently on tips.slaw.ca)
♫ How can i go forward when I
don’t know which way to turn?
How can i go forward into something
I’m not sure of? oh no, oh no…♫
Lyrics, music and recorded by John Lennon.
2015 ABA book Solo and Small Firm Legal Technology Guide has just been published.
John Heckman, a long-standing and highly acclaimed legal technologist, has published a review of the book. I felt the review was a good one and here it is with his consent:
Does It Compute?
John Heckman’s Take on Practice and Document Management, and Other Legal Technology
February 23, 2015
Solo and Small Firm Legal Technology Guide
This is the eighth yearly edition for the Solo and Small Firm Technology Guide by Sharon Nelson, John Simek and Michael Maschke. There are also very useful chapters by Jennifer Ellis on social media and in particular security, privacy and ethics considerations in using them and on the “iPad for Litigators” by Tom Mighell and Paul Unger.
Why should you read this book? There are two reasons. Obviously if you are starting up a small firm or considering upgrades it provides invaluable advice. There is a second reason, perhaps even more important. As Jim Calloway notes in his introduction, the ABA revised its Model Rules to require that lawyers be competent with the technology tools they must use today. If you sometimes wonder whether the technology you use is actually productive for your firm or if you are losing ground to competing firms, reading this book will bring you up to speed and give you a pretty good idea of where your firm stands from a technology point of view, even if you choose not to make changes. Once, when I was working a law firm I proposed to one of the name partners that the firm adopt a particular program. He thought about it, and then said, “no, I don’t think we can do that at this time, but keep the suggestions coming because every program I don’t use represents a potential competitive advantage for competing firms.” Good advice.
Sharon Nelson sums it up even more harshly:
“The raw choice is that lawyers must choose between adaption and extinction. They will no doubt choose the former en masse, but reluctantly. The slower lawyers are to adapt to the digital age, the harder it may be for them to survive as events overtake them.”
This is particularly important in the rapidly-changing area of social media and dealing with the implications of the fact that there is no privacy any more (the combination of Google, Facebook and the NSA has effectively eliminated privacy). Be sure to read Jennifer Ellis’ chapter attentively.
As the authors note, since the book comes out at the beginning of every year many chapters remain current, other items are only a few months behind (although it seems longer than that in Internet time).
The thing I have always appreciated about this book is that the authors actually have opinions and are not afraid to express them. Of course, it also helps that by and large I agree with them, although with the occasional caveat. In addition, they cover what is necessary for a complete office starting from scratch – hardware, operating systems, peripherals, printers, scanners, monitors, etc. If you follow their recommendations you may not make the best decision possible, but you won’t make a bad one. The perfect is the enemy of the good.
The only point I have a serious problem with this year is their recommendation of Kaspersky internet security. I switched to Kaspersky last year and when it came to upgrade to the 2015 version it was a disaster. It regularly choked on downloading Outlook messages (I am not using Exchange) and would not release the memory. As a result I had to reboot my computer two or three times a day. A call to the paid Kaspersky support (which was very good) wound up with their saying “nothing we can do about it.” So I had to switch to a different program.
A friend of mine used to say “every year I know 10% more and fall 15% further behind.” Reviewing software is like that. The book simply cannot provide detailed reviews of software, so the authors stress the need to get trial versions of anything you are planning to use and “kick the tires” a bit.
The book rightly pays a lot of attention to security issues, especially for mobile devices. They quote the rather amazing statistic that 12,000 laptops were stolen in U.S. airports every week in 2011 (with Chicago in the lead). At the same time, they are realistic (“we know so many lawyers will ignore our advice…”) and offer fall-back options that may at least deter casual hackers or simple thieves who grab your laptop or smartphone. They strongly recommend against using iPhones based on its woefully inadequate security provisions. They rightly insist that the main way to protect your data is to encrypt your entire hard drive. If you do any substantial traveling not to do this is like never locking your door. You should definitely change passwords periodically (they refer to a judge who has had the same password for 10 years!!) or use a password manager or program such as eWallet. I just bought eWallet based on their recommendation and so far have been very happy with it.
I thought the section on Time & Billing applications was somewhat weak (although I certainly agree that QuickBooks is not a good choice for lawfirms). You might want to consult the “Buyer’s Guide to Legal Billing Software” published by Technolawyer for more choices (you need to subscribe to Technolawyer to get it, but subscriptions are free). I agree with their assessment of the decline of LexisNexis products, first and foremost Time Matters. They note that they have not done a single new installation in about 10 years.
Lastly, the book contains a chapter on “favorite utilities” which can be useful. Note however some more industrial strength programs may include functionality provided by single-function utilities. Thus for example, the using Worldox document management system would eliminate the need for a separate indexer or viewer.
The book is available from the ABA store. If you are starting an office, are at a point where you need to make a decision about where to go next, or just to want to keep up to date on what is currently available, this will be an invaluable primer.
Thanks John for a great review! Full disclosure: I wrote the chapter on Going Paperless.
This is a great book for anyone looking at upgrading their current office technology and are not quite sure which way to turn.
-cross-posted to tips.slaw.ca.
-cross-posted to tips.slaw.ca.
♫ Look at that sky, life’s begun
Nights are warm and the days are young
Come get up my baby
Golden years, gold, whop whop whop
Golden years, gold, whop whop whop…♫
Lyrics, Music and recorded by David Bowie.
So many articles on retirement all deal with the issue of finances and how to plan so you are not caught off guard on the money side. Since that aspect has been explored in detail, this article is going to take us in a totally different direction. As lawyers, we get so much of our personal identity from simply being lawyers that the idea of hanging up our robes and walking out the office wearing the title “Retired Lawyer” causes us panic and a sense of dread. Just *what* would we do with all that….time?
Furthermore there is the fact that as a lawyer, you are accustomed to spending large amounts of time at the office. After retirement, you are now faced with spending the rest of your life with someone that you may have only been seeing on a limited basis for the last while. You now need to start living life together and not in parallel.
Not surprisingly, according to A Satisfying Retirement Blog “[F]or married people over 50, the divorce rate has more than doubled in the last 20 years. Some lawyers report up to 25% of their clients are men and women over 65.”
Accordingly, I think that a good place to start is by asking ourselves “What is the vision that we (you and your spouse or loved one) have for our retirement?” Do you see lots of travel ahead? Spending time with family and grandchildren? Playing sports and being active? Getting to know one another…again?
Another aspect to think about (and sorry for the dark undertones): What would you want people to say at your funeral about you? Have you spent time on the activities for which you wish to be remembered? Now is the best time to start working on the legacy that you wish to leave.
Start a list of all the things that you (and your spouse or loved one) would like to do with the rest of your lives together. Use that to start a conversation on how to plan to check off as many of these as you can together. It is much better knowing that both of you are working in the right direction than to find yourselves at cross-purposes and disappointed about the turn of events in your ‘golden years’.
Retirement can have a very stressful effect on a relationship and when you add in possible health-related issues related to aging and the diminishment of income, you can see that you have the potential for a perfect storm. Like most challenges, dialogue and preparation can help you deal with complications if, and when, they arise. You want to craft a life together that meets each partner’s physical, emotional and other needs and that allows you to take each partner’s feelings, desires and dreams into account.
The other factor to consider is the activities that you plan on enjoying in retirement. You don’t just start doing them on day 1. You need to ease into them by taking the time ..now..to build a base and look forward to getting better at them in retirement. Whether it is golf, tennis, playing a musical instrument, pursuing photography, travel – you need to start enjoying them while you are working in order to really get the benefits of them in retirement. After all you don’t want to look forward to playing the guitar only to find out that your hands are just not working the way you wished at this point in your life.
You also need to establish boundaries – there are still activities that you will want to enjoy with a group of friends that may not include your spouse….and visa versa. Respecting that each of you need and desire this ‘apart’ time makes the situations more bearable when one person goes off to have lunch with the girls or a golf game with the guys.
One final issue for this column (but certainly not the final issue you will face in retirement) is the readjustment of tasks around the home. If one spouse has been working full-time and the other perhaps has been taking a bigger share of the home chores to accommodate, this allotment of chores needs to be adjusted after retirement. Set up ‘blue jobs’ and ‘pink jobs’ (our designation around our home) with expectations of how and when these will be done. To keep the magic happening, if you are the one who does the ‘blue’ jobs, do a pink job occasionally in addition. Believe me, it will be noticed..and appreciated in your golden years. Of further note, “blue” and “pink” jobs depend on your individual circumstance, background and understandings. The underlying understanding is that we support our spouse in whatever ways we can when we are looking up at the sky and saying life has begun.
(jointly posted to tips.slaw.ca)
♫ Walking in Memphis
I was walking with my feet ten feet off of Beale
Walking in Memphis
But do I really feel the way I feel? ♫
Lyrics and music by Marc Cohen.
The New York Times on Wednesday Jan 21 published an article “The Benefits of a Lunch Hour Walk” by Gretchen Reynolds. It has important implications for those feeling stressed, out of shape and suffering from a less-than-optimal mood. She states:
“A new study finds that even gentle lunchtime strolls can perceptibly — and immediately — buoy people’s moods and ability to handle stress at work.”
What is different about this study is that it doesn’t focus on long term results – it looks at the short term results of walking just 30 mins at lunch.
This study was published in the Scandinavian Journal of Medicine and Science in Sports and involved researchers at the University of Birmingham and other universities.
According to the abstract of the study:
“During the intervention period, participants partook in three weekly 30-min lunchtime group-led walks for 10 weeks. They completed twice daily affective reports at work (morning and afternoon) using mobile phones on two randomly chosen days per week.”
This is not getting out and running 6 miles at noon. It is simply walking – getting out of the office, hitting the sidewalks and taking in some (hopefully) fresher air, sunshine and conversation.
What did they find?
“Lunchtime walks improved enthusiasm, relaxation, and nervousness at work, although the pattern of results differed depending on whether between-group or within-person analyses were conducted. The intervention was effective in changing some affective states and may have broader implications for public health and workplace performance.”
Gretchen Reynolds stated:
“To allow them to assess people’s moods, the scientists helped their volunteers to set up a specialized app on their phones that included a list of questions about their emotions. The questions were designed to measure the volunteers’ feelings, at that moment, about stress, tension, enthusiasm, workload, motivation, physical fatigue and other issues related to how they were feeling about life and work at that immediate time.”
And what did they find from those who went for a walk?
“On the afternoons after a lunchtime stroll, walkers said they felt considerably more enthusiastic, less tense, and generally more relaxed and able to cope than on afternoons when they hadn’t walked and even compared with their own moods from a morning before a walk.”
All the volunteers showed gains in their aerobic fitness from the exercise. Unfortunately many could not continue with their exercise as they felt pressured by management to work through their lunch. Just a suggestion, but when it comes to improving people’s performance at work, perhaps management needs to take a walk…
-cross posted to tips.slaw.ca.
♫ If I could do it all again I’d take it a little slower
make a few more memories I could keep
crawl in bed beside my child, just lay down and watch her
soaking up the beauty while she sleeps
I’d work less hours
buy more flowers
make more love on rainy afternoons
I might make less money
but I’d make a better friend
if I could do it all again…♫
Music and lyrics by Rivers Rutherford and George Teren, recorded by Gretchen Wilson.
I thought that, rather than do a New Year’s Resolution-type post, that I would reach out to my friends and colleagues and pull together a collection of ideas all on the theme of: “What one thing (or two) that we all know we should be doing in 2015 but aren’t?”
We all know that there are things that we should be doing but always we don’t seem to find the time to do them. Like exercising more, eating less and laughing…like getting out and enjoying the company of friends, reading a good book or playing that guitar. But this also applies to our law practices as well. Turn on encryption! Be attentive to security concerns. So here goes – the best advice for making the most of 2015:
Roger Smith OBE:
What one thing (or two) that we all know we should be doing in 2015 but aren’t?
Look up as well as down
Here is what a Brit would recommend to a Canadian – make of that what you will. Resist the pull of the provincial – with a big P and a small one. Remember that law is supremely national but that technology is international – and values are eternal. Of course, everyone sees life through the eyes of their home jurisdiction and circumstances. Here in London, this is just downright depressing. Cuts to legal aid are as big as BC faced a decade or so ago. Practitioners and activists are exhausted by the fight to maintain any level of effective legal aid. Few – particularly in the traditional legal aid community – have the energy to lift their eyes to the horizon. As a result, innovation is slow, scattered and even somewhat disparaged. So, what should we be doing that we might not? Combining an excitement about the new approaches developed in other jurisdictions (like BC) with a commitment old values – like a commitment to access to justice for all (even those currently excluded from the new digital world) and the right to appropriate independent legal advice (which must not be fudged in the rush to mediated and mechanised approaches).
Roger Smith is a London-based researcher, journalist, activist and consultant on access to justice and human rights. Editor bimonthly newsletter on latest developments for International Legal Aid Group. Author of the global survey, ’Digital Delivery of Legal Services to People on Low Incomes (thelef.org). Former director of JUSTICE and the Legal Action Group. Visiting Professor, London South Bank University. Awarded an OBE in 2009.
I think the one thing we ALL should be doing more of and are not is MOVE. Get up at least once per hour and move around – get the blood flowing. Don’t forget about proper posture while computing – feet flat on floor, monitor eye level, arms perpendicular to work surface and wrists resting.
For over 13 years Andrea has been helping practicing attorneys, law firm administrators, consultants and business owners with the selection and integration of processes, systems and technologies to get the paying work done. She answers questions regarding telephone/reception, client, file and email administration, time and billing; achieving and maintaining a professional web presence; getting paid; and setting up/maintaining many web based services and technologies aimed at attorneys and “legal”. Andrea is recognized as the CEO of LegalTypist, Inc. a NY based legal transcription and secretarial service and founder of The Legal Connection Community. You can learn more about Andrea at: http://www.andreacannavina.com and the Community at: http://www.thelegalconnection.com
All great objectives to aspire to – I have a hard time choosing one, but I think that the #1 thing we should focus on is digitizing information and building our practices around that as “the file” as opposed to just a complement to “the file” or something we need to do before emailing/uploading a document from “the file”.
The reason? It is just the most basic thing underlying so many of our progressive legal technology practices. I am seeing fewer and fewer email attachments show up with a default scanner-assigned file name that it suggests to me that more users are getting organized.
Of course, many of your readers will be here already, but I do not think that we have crossed the chasm in the adoption curve yet, which some writers suggest only happens after about 16% of consumers adopt a new technology or practice (although I have no idea how such general stats might apply to the legal profession).
Michael draws on a broad variety of life experience that allows him to understand and relate to most clients that walk in the door.
He opened his office with the view that there was a better way to practice law, one that avoids the needless expense of conventional law firms and focusses on client outcomes. Today, his clients value things like not being charged for printing and file storage fees, as well as the responsive, efficient service associated with a digital practice that still has a bricks & mortar office in a Vancouver heritage building.
Michael frequently speaks on legal technology issues and participated in one of the first paperless Court of Appeal hearings in British Columbia. He is an active member of the Trial Lawyers Association of BC and sits on its Legal Aid Action Committee.
- Moving to an encryption by default world with the client data we hold.
- Making sure that all third party vendors that hold our sensitive data are also encrypting it.
Sharon D. Nelson, Esq. Sharon D. Nelson, Esq., is the President of Sensei Enterprises, Inc, a digital forensics, information security and information technology firm in Fairfax, Virginia. Ms. Nelson is the author of the noted electronic evidence blog, Ride the Lightning and is a co-host of the Legal Talk Network podcast series called “The Digital Edge: Lawyers and Technology” as well as “Digital Detectives.” She is a frequent author (twelve books published by the ABA and hundreds of articles) and speaker on legal technology, information security and electronic evidence topics. She was the President of the Virginia State Bar June 2013 – June 2014. She may be reached at firstname.lastname@example.org.
I was recently told the story of Lord Hailsham’s response to a question from a young law student.
“My Lord, what is the best advice to a young lawyer starting out?”
There was a moment of contemplation before Lord Hailsham responded.
“Take lots of baths.”
At first blush, he could have been referring to the general lack of hygiene among students, but Lord Hailsham went on to explain that everyone, young and old, should take time out from practice to look ahead and plan your future – one musn’t get so busy making a living, that you forget to make a life.
So this year, I will take lots of baths.
Mitch was recognized as a Fastcase 50 Global Legal Innovator in 2012, and he is the author of the critically acclaimed American Bar Association best-seller, Avoiding Extinction: Reimagining Legal Services for the 21st Century. The American Bar Association will be publishing his forthcoming book, The Great Legal Reformation, in the Summer of 2015. Mitch is a principal of Cross Pollen Advisory which redesigns how in-house counsel deliver and buy legal services. He is also a visiting professor at the University of Calgary Law School where he teaches worldwide trends in the legal services market, and what they mean for lawyers and clients.
Nicole Black is a Rochester, New York attorney and the Legal Technology Evangelist at MyCase.com, a law practice management software company. She is the author of “Cloud Computing for Lawyers” (2012) and co-authors “Social Media: The Next Frontier” (2010), both published by the American Bar Association. She also co-authors “Criminal Law in New York,” a Thomson West treatise. She writes a weekly column for The Daily Record and has authored numerous articles and has spoken at many conferences regarding the intersection of law, mobile computing and Internet-based technology.
Garry J. Wise:
Get a digital checkup.
Like it or not, law firms are increasingly vulnerable to malicious actors online; we are also perpetually vulnerable to the consequences of our own neglect within.
One solution to these very real threats is to institute an Annual Digital Checkup for your firm.
Have a qualified professional inspect your systems to identify any potential vulnerabilities, and to provide recommendations as to any necessary steps your firm should be taking to protect its data.
In an era where it has become predictable that hackings and security breaches will regularly affect even the largest and most secure of our nation’s institutions and enterprises, lawyers need to become more proactive in fulfilling our basic ethical duty to protect our digital data through appropriate security safeguards, backup procedures and in-house computer-use policies.
Garry J. Wise was called to the Ontario Bar in 1986, and practices with Wise Law Office (www.wiselaw.net), a Toronto litigation firm with focus on Employment Law, Family Law and Civil Litigation.
He is primary contributor to the award-winning Wise Law Blog, and is also developer of WISELII, Canada’s Mobile Legal Research Tool, a free iPhone application enabling users to research Canadian case law, statutes and regulations via CanLii.
Garry has contributed to Bar-eX News, SlawTips, Huffington Post, CCH Labour & Law Newsletter, Canadian Bar Association’s Solo and Small Firm Addendum, Divorce Magazine and CCH Canadian Family Law Guide.
He has been a Continuing Legal Education presenter for organizations including the Law Society of Upper Canada and the Ontario Bar Association on social media, legal ethics, Web 2.0, cloud-related security issues and legal innovation.
Garry has been featured in the National Post, Toronto Star, LawPro Magazine, Lawyer’s Weekly, Canadian Lawyer Magazine, CCH Student E-Monthly and Toronto’s Now Magazine.
In addition to his professional and blogging activities, Garry dabbles as a writer and musician.
Garry can be reached by email at email@example.com. Follow Garry J. Wise on Twitter: @wiselaw
I went to a World Religions Conference on the weekend that had representation from the Buddhist, Christian, Islam, Jewish and Sikh faiths addressing the world wide problem of radicalism. One of the key take aways for me, and that all speakers appeared to agree with, is that it starts with us as individuals. How do we change our own thinking about other people, other beliefs, other cultures? Let’s stop our own thinking that goes down the wrong path of how we think of others who are different or think differently. Then maybe we can influence others to do the same. I can apply that same concept to technology projects that introduce change. Many of us resist change ourselves, and we are critical of others who resist change. So the one thing I need to be doing in 2015? I need to start with myself, to be more adaptable to change, and more understanding and acceptable of others who resist change.
Andrew Clark is an independent consultant specializing in management consulting and project management in the Justice Sector. Andrew has spent the last ten years providing management consulting for a number of clients worldwide. Andrew started his career over 20 years ago in software engineering as a specialist in user interface design. Andrew worked as an IT Director for the BC Ministry of Attorney General where he was the project director for the JUSTIN project, BC’s criminal case management system. After managing a software company for 8 years, Andrew started his own consulting company. Throughout his career, Andrew has focused on Project Management and Team Building within an organization. He is a UVIC graduate with a B.Sc. and an MBA. Andrew is also a Project Management Professional certified by the Project Management Institute and an associate faculty at Royal Roads University where he has taught project management education within the MBA program for 6 years.
For the past nine years, most of Andrew’s work has been in the Courts, highlighted by his work in British Columbia. He’s also had the opportunity to work with the Courts in Vietnam, Rwanda and the Yukon. Currently Andrew is managing the BC Provincial Court Scheduling Project.
Andrew has spoken at several conferences including the Court Technology Conference (CTC), the Canadian Forum on Court Technology, the Center for Legal and Court Technology Affiliates Conference and the Pacific Legal Technology Conference.
Karen Dunn Skinner:
Here are our top three things lawyers should do in 2015 but probably won’t.
Passwords are our main protection for our online life, but most people use simple passwords with minimal variations and keep the same password forever. We should all be using strong passwords (at least 8 characters long, including mixed case, numbers and symbols) and change them on a regular basis.
Drink more water! Get more exercise! Walk 10,000 steps daily!
Or, wait, was that drink 10,000 glasses of water? Exercise in the water?
Joe Kashi received his BS and MS degrees from MIT in 1973 and his law degree from Georgetown University in 1976. He has been a full-time litigator since 1977. Since 1990, he has published in excess of 200 articles and made dozens of presentations about legal technology on behalf of various bar associations and private publishers. Between 1990 and 2000, he also owned and operated a small computer store.
Treating with respect the power to form an opinion.
Bjorn is the managing partner of the Christianson TDS offices in Portage la Prairie, MacGregor and Gladstone, offices which have operated with the Christianson name since 1970. His current practice is focused principally on transactional matters in the areas of Farm Real Estate, Corporate, Commercial, Estates, Municipal Law, and litigation relating to those matters.
Born and raised in and around Westbourne and Portage la Prairie, Bjorn has spent his working career in South Central Manitoba. His clients are the individuals, businesses and institutions who live, work and shape the communities in the area. The concerns his clients bring him involve the acquisition, growth, and protection of their family, farm, and business assets.
David J. Bilinsky:
Well I hope you have enjoyed reading the ideas put forward by our colleagues! Here are my thoughts on what we all know we should be doing in 2015 but aren’t (or perhaps could do a bit more…):
- Look after our world. Be a part of a group that is trying to make the world a better place. We all say that ‘someone should be doing …X…” well that someone is really each of us. We can’t to everything but we can help out in some way, at some level, by being in some group that is trying to do things better. Someone once said that the best thing you can do for yourself is to help someone else.
- Look after those closest to you. Time slips between our fingers all too quickly. Hilary Cooper said “Life is not measured by the number of breaths we take, but by the moments that take our breath away.” Set time aside to catch as many of those breath-taking moments as you can with those you love.
- Take time to look after yourself. The fact is that if you don’t, no one else will. You have a gift of life, time and intelligence. Use these gifts well to not only look after others but look after yourself, too.
So buy more flowers! Be a better friend! Play that guitar that gets lonely sitting in its case! We have the incredible advantage that there is still time ahead of us…