♫ Let’s tell the future
Let’s see how it’s been done
By numbers, by mirrors, by water
By dots made at random on paper…♫
Lyrics, Music and recorded by Susan Vega.
(images: http://en.wikipedia.org/wiki/File:Fire_craker.jpg and http://en.wikipedia.org/wiki/File:San_Diego_Fireworks.jpg – creative commons licence)
“The Best Way to Predict the Future is to Create it” has been variously attributed to many authors, particularly Dennis Gabor.
Accordingly this is a call for all gentle readers to contribute their tips and predictions for 2014! Last year we heard from Stephanie Kimbro, Nate Russell, Tom Spraggs, Richard Granat, Jean Francois De Rico, Mitch Kowalski, John Zeleznikow, Andrew Clark, Colin Rule, Robert Denney, Ross Fishman, Noric Dilanchian, Steve Matthews and of course, Jordan Furlong.
I think that this is the most interested series of posts in the year and so I invite everyone to submit a post and we all can see what everyone thinks the future of law and legal practice will be like!
Let’s tell the future!
Will you fight for your name? ♫
I have to say that I was quite taken by this book. In keeping with the “One Hour” theme, it packs a lot of thoughtful ideas into its 98 pages. It starts out with the expected question: “What is Personal Branding?” and takes you thru an exploration of “Why Does Your Personal Brand Matter?” I particularly liked the chapter on “Is Your Personal Brand Happy?” with such sub-topics as: “Step into your Creative Brain” and “Who Cares about Joy?”. Now you may ask what does “Joy” have to do with branding or even the practice of law? As it turns out, quite a bit, apparently! SO many lawyers I have talked to do not find much joy in what they do. Yet Goshtasbi states that “People buy the products and services that ultimately bring them joy.” If you don’t project joy in your daily life, in your career and in what you do, then how do you make your clients happy?
Goshtasbi states: “What if you went on a campaign to make sure every legal client and prospect felt utter joy and happiness anytime they ran across you, your name, your firm name, or any mention of you and your legal services? Your business would boom, and your ability to produce quality legal product would increase as well.”
Once you have grasped the fundamental point that communicating joy is key, then Goshtasbi advises you to find your natural talent and make it your intention to make sure you perform it daily to bring joy to your work as you have brought it to your life. With that as your foundation, she then takes you on the process to establish your unique selling proposition (what sets you apart from other lawyers), visual branding, marketing materials, networking and communicating your personal brand.
This is one book that I would highly recommend that every lawyer and in particular, young lawyers, read. It is available online from the ABA for $49.95 (USD) or $39.95 if you are an ABA Law Practice Division member. Now, what would you do after you are branded?
On Friday Oct 4, 2013 a unique event will occur in Canada’s legal community. For the first time there will be a Canadian Legal Technology conference that will be accessible right across the country, courtesy of the ability to webcast all tracks and sessions concurrently (except for the noon keynote that will be recorded and put up for viewing later due to technical restraints).
The Pacific Legal Technology Conference is accessible from 8:45 Pacific to 5:30 Pacific – in person or on the web. This conference has grown and grown due to one important factor: its foundation is the result of an on-line survey of all past attendees. That on-line survey, designed by the planning board, contains all the possible topics that they can think of – then it is the survey respondents’ turn to tell us what topics are most important to them. This conference is not just about legal technology – it incorporates technology right down to its core. Its focus is that of the practising lawyer who is battling with all types of problems – and who is looking for concrete and practical solutions to help her practice better, faster and not the least of all, cheaper (such as the session “Tech applied to Dull Ordinary Things that MUST get Done”).
The theme this year is “Lawyers, Leadership and Technology” and focuses on leadership and change management. These are themes that are coming to bear on the practice of law as we move forward, underscored by the increasing rate of change in technology with which all of us have to cope. The session: “Implementation: The Hardest Technology to Change is the Human Brain” deals with the challenge of incorporating change into our environments.
Dan Pinnington in his post on Slaw on the conference stated that: “I think this is the best legal technology conference in the country.” As a past American Bar Association TECHSHOW Chair he should know. Dan also said:
I am disappointed that I can’t attend or speak this year because of conflict. As a past attendee and speaker, I can say you will get the same high quality content, speakers and materials that you would get at ABA Techshow.
While we will miss Dan this year, there will be experts from right across North America – from Florida to Alaska and of course, across Canada. Simon Chester (a past ABA TECHSHOW chair), Richard Ferguson (an ABA TECHSHOW speaker), Debbie Foster (an ABA Techshow Chair), Joe Kashi (an ABA TECHSHOW speaker), David Paul QC (long standing CBA author and presenter) and others round out the rich roster of speakers.
Sessions include a heavy emphasis of ethics: “Backups, Security, Privacy and Ethics in a Mobile World” and “Ethically Growing your Practice with Social Media”. The conference qualifies for 6.25 PD credits in Ontario and 6 in Saskatchewan and BC.
Litigators have their own track that includes “What Technology should you Take to Court or a Mediation (iPads to Electronic Courtrooms)” The closing session “All the Gadgets, Sites and More we can Squeeze into 60 minutes” focuses on providing as many useful tips as the speakers can fit into an hour.
The next Pacific Legal Technology Conference won’t be until 2015. Just imagine how much the legal technology landscape will have changed by then! I can hardly wait!
(cross posted to SlawTips)
♫ And there’s a road I have to follow, a place I have to go
Well no-one told me just how to get there
But when I get there I’ll know
‘Cause I’m taking it
Step by step, bit by bit,
Stone by stone (yeah), brick by brick (oh, yeah)
Step by step, day by day, mile by mile…♫
Lyrics and music by: Even Stevens, Eddie Rabbitt and David Malloy, recorded by Whitney Houston.
This is another great gust post from Beth Flynn of the Ohio Leadership Center. In this post she concentrates on the 15 steps for effective communication:
- Let go of your own ideas, role, and agenda and try to understand what the other person is saying.
- Become curious about what makes them tick.
- Before you speak, draw out the other person’s ideas.
- Search behind the words for the other person’s meaning. Especially is he or she disagrees with you.
- Discover and manage your listener’s unspoken expectations.
- Respond respectfully and nondefensively acknowledging and addressing the other person’s concerns first.
- Choose an appropriate form of communicating.
- Speak respectfully, empathically, and responsively.
- Demonstrate that you heard the other person’s deeper needs and feelings.
- Anticipate objections and address them before they are raised.
- Clarify and emphasize our agreements.
- Acknowledge differences and restate issues positively.
- State your interests instead of your positions.
- Ask for feedback.
- Compliment the other person for listening
From: Cloke, K. & Goldsmith, J. (2011). Resolving conflicts at work: ten strategies for everyone on the job (3rd Ed). San Francisco: Jossey-Bass, p. 51-54.
Click here to learn how the Ohio State University Leadership Center is inspiring others to take a leadership role that empowers the world.
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21st Century Leadership Series: These professional development opportunities are open to current and aspiring leaders interested in increasing their leadership knowledge and skills. Held on the campus of The Ohio State University in Columbus, this leadership series is designed with relevant solutions to current leadership issues. Certificates of participation are available for individuals seeking professional development hours.
Thanks Beth for another great tip that will help us change one step at a time!
♫ Innovate and stimulate minds
Travel the world and penetrate the times
Innovate and stimulate minds
For now I appreciate this moment in time…♫
Lyrics, music and recorded by Hard Driver.
The 2013 edition of The Pacific Legal Technology Conference, Canada’s first and foremost conference on all aspects of legal technology, will feature two major new developments this year!
First: This year’s conference will be webcast….all three concurrent tracks in the morning and in the afternoon…making this conference fully available across Canada and the web (all except for the lunchtime presentations -we are still seeing if we can make this work from a logistical standpoint. But the lunch presentations will be recorded as will the other presentations for viewing on the web afterwards). We will be seeking Professional Development credit from as many jurisdictions as possible that allow for on-line PD credit.
Join us (in person or over the web) as Primafact and other exhibitors such as our Platinum sponsor Dye & Durham return to the PLTC Conference Friday October 4th, 2013 at the Vancouver Trade & Convention Centre.
The best part: You can have a hand in helping design this year’s conference! As in all past years, attendees and interested parties can have a hand in helping to design the conference sessions that you would like to see.
Our Advisory Board [Simon Chester (Toronto) ( SChester@heenan.ca), Richard Ferguson (Edmonton) (firstname.lastname@example.org), Joe Kashi (Alaska) (email@example.com), David Paul (Kamloops) (firstname.lastname@example.org ), Darin Thompson (Victoria) (email@example.com ), Ron Usher (Vancouver) (firstname.lastname@example.org) , Dan Parlow (Vancouver) (email@example.com), S. Ester Chung (Vancouver) (firstname.lastname@example.org ), Nicole Garton-Jones (Vancouver) (Nicole@bcheritagelaw.com) and your humble scribe (Vancouver) (email@example.com)] has been hard at work narrowing the range of possible topics to the short list that is the subject of this survey. Now it is your turn to tell us which issues and courses are the MOST important ones to you!
Our Theme this year is “Lawyers, Leadership and Technology”. Steve Jobs once said: “Innovation distinguishes between a leader and a follower.” (“The Innovation Secrets of Steve Jobs,” 2001).
This year we are seeking new ways to help lawyers and others innovate and become true leaders. We want to explore ways to help legal professionals take their practices to levels they couldn’t imagine.
By completing our survey, you help us by selecting the best sessions for lawyers, legal administrators, paralegals, notaries and staff like you. And all of us will benefit by becoming an innovator within a practice empowered through technology.
This is the only legal technology conference in the world where you, the past attendees, have a direct hand in designing the Conference to suit your needs!
At the end you will be eligible for a draw for 2 free admissions to the 2013 Conference as our way of saying thanks for completing this survey as well as a special rate for attending the 2013 Conference (available only to those who complete this survey) (the two winners will each receive a free admission only..transportation costs are not included). *(survey must be completed by June 30, 2013 to be eligible for the draw).
You must complete the survey by Sunday June 30th in order to be entitled to this special rate and to be eligible for the draw (for attendance in person or online).
Help us Innovate and stimulate minds by completing our survey - and see you at the Conference!
♫ Got a secret
Can you keep it?
Swear this one you’ll save
Better lock it in your pocket…♫
Music, lyrics and recorded by The Pierces.
(This post was just posted to Slawtips.ca and I thought it fit here as well).
Prism, the National Security Electronic Surveillance program operated by the United States National Security Agency (NSA) has caught a great deal of press lately. This surveillance program has raised questions as to how individuals can protect their data from being snooped upon. These revelations have led to discussions on ways that allow people to use encryption for protection.
I have been advising lawyers to use encryption technology for some time. When contacted by a lawyer who has had a laptop stolen from a car or elsewhere my first question to them is: ”Did you have the laptop encrypted or just password protected?” I have yet to encounter a yes to encryption. Unfortunately it is all-too-easy to break a Windows password or otherwise gain access to the data on the laptop – for example, see: How to Break Into a Windows PC (and Prevent it from Happening to You).
Encryption works. Properly implemented strong crypto systems are one of the few things that you can rely on. Unfortunately, endpoint security is so terrifically weak that NSA can frequently find ways around it.
So what is encryption and how do you use it?
Wikipedia states: “In cryptography, encryption is the process of encoding messages (or information) in such a way that eavesdroppers or hackers cannot read it, but that authorized parties can.”
Encryption can be used to encode messages as well as encrypt files or folders on a hard drive (or the entire drive itself).
From a management perspective (for this column is intended to be about management tips) it behooves a law firm to ensure that there is as much protection around their and their client’s data as possible. After all, wouldn’t you prefer to say to a client that the firm had a laptop stolen but all the data on it was encrypted with a state-of-the-art algorithm over saying that you had a laptop stolen or lost that only had a Windows password….
Let’s look at disk encryption. Windows version 7 in the Ultimate and Enterprise editions comes with Bitlocker. Bitlocker can encrypt the entire drive and any file that you create.
Macs come with FileVault that is built into OSX. Once you turn it on, it encrypts everything – all disk contents and actively encrypts and decrypts data on the fly. Techhive has a blog post on how to encrypt a hard drive.
What about the endpoint security that Edward Snowden was speaking about as being so terrifically weak that it poses a problem for encryption?
In network security, endpoint security refers to a methodology of protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats. Endpoint security is designed to secure each endpoint on the network created by these devices.
Usually, endpoint security is a security system that consists of security software, located on a centrally managed and accessible server or gateway within the network, in addition to client software being installed on each of the endpoints (or devices). The server authenticates logins from the endpoints and also updates the device software when needed. While endpoint security software differs by vendor, you can expect most software offerings to provide antivirus, antispyware, firewall and also a host intrusion prevention system (HIPS).
Endpoint security is becoming a more common IT security function and concern as more employees bring consumer mobile devices to work and companies allow its mobile workforce to use these devices on the corporate network.
Accordingly, management must be concerned with both encryption as well as possible access to the network via wireless devices and laptops to ensure high IT security and prevent ways to get around that highly secure encryption.
After all, we all want to keep our secrets now, don’t we?
♫ You can count on me
I’m gonna get it done, get it done…♫
Lyrics, music and recorded by Sandwich.
Over on Small Firm Innovation, Gwynne Monahan has posed the following challenge:
Write a post that describes what quick, uncomplicated, untechnological habits or practices make all the difference to your practice, in 100 words or less.
OK…nothing like a challenge. So here goes:
Stop procrastinating. Now. Or as Nike says, “Just Do It!”. Deadlines and to-do’s and such don’t get better with age. Enter them in your Outlook calendar with associated alarms, flags and ‘Due Dates’. Use ‘Categories’ to classify them as “Limitation Dates” and such. Follow up on them regularly or even better, use shared calendars and have one person in the firm designated to review all important dates weekly and ensure that they are all met.
Turn yourself around from a procrastinator to a doer. Let people know that they can count on you.
♫ Be prepared for indecision
It might make me disappear
But then again, my addiction
To indecision keeps me here…♫
This is another guest post from Beth Flynn of the Ohio State University Leadership Center.
To be a successful leader-manager, you have to be decisive. Probably the most frustrating thing to employees is working for a leader who can’t make a decision. The phrase “don’t be a definite maybe” is well known. The problem is that no one believes he or she is a definite maybe. The term itself is demeaning by what it implies. We all think we make decisions in a prompt or decisive manner, but I wonder if that is true and if it is what our employees think. I found that most leaders could make decisions about things quite easily. It’s making decisions about people that is difficult. In many cases, middle managers can’t make people decisions, or they will vacillate over them. When it becomes apparent to people in the organization that they are working for a definite maybe, they begin to lose confidence in that person’s leadership completely (Monastero, 2010, p. 75).
From: Monastero, S. (2010). Winning at leadership: how to become an effective leader. Bloomington, IN: IUNIVERSE, Inc. Winning at Leadership is available from the OSU Leadership Center. Click here to borrow this resource.
Learn how the Ohio State University Leadership Center is inspiring others to take a leadership role that empowers the world at http://leadershipcenter.osu.edu
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Thanks Beth for another great leadership post on how all of us can move towards being a better leader by leaving our addiction to indecision behind!
♫ Boy, the way Glen Miller played.
Songs that made the Hit Parade.
Guys like us, we had it made.
Those were the days!…♫
One of the big changes in the legal profession has been the switch to the lawyer as collaborator: with their colleagues, with their staff and not the least, with their clients. Part of this is due to the work of Thomas Friedman and his “The World is Flat” philosophy. Part of it is due to the fact that the world has changed and clients have insisted on becoming equals with their advisors. Not only do clients want to be kept advised on what is happening with their cases, they want to be involved with the details of their cases – discussing strategy, options and not the least, potential cost-impacts.
Collaboration places new demands on lawyers. In my view, this goes beyond just seeking instructions – which is the most basic level of collaboration. When you seek instructions, you and the client are speaking from each person’s separate goals and values…in order to reach a common path of how to proceed. But there are much more rewarding, and deeper, ways to collaborate. In a true collaborative environment, there is a deep, continued and shared dialogue over proposed outcomes, options and impacts. In such an environment, each party seeks to build and enhance meaningful and beneficial long-term relationships. Each party has a commitment to common and shared goals that strive to go beyond the current engagement. There is also shared leadership, a sense of community, a commitment of resources and an understanding of each party’s overarching goals. There are shared responsibilities and the development of an environment of underlying mutual understanding and trust. Needless to say, all parties have to view collaboration as being to their mutual benefit. Since lawyers have not been traditionally viewed as being high on the trustworthy scale compared to other professions (rightly or not), I believe we have much to gain by adopting a collaborative perspective. (more…)
♬ Na je nun ta sa ro un in gan jo gin yo ja
Ko pi han ja ne yo yu rul a neun pum gyo gi nun yo ja
Ba mi o myon shim ja ngi tu go wo ji nun yo ja
Gu ron ban jon i nun yo ja
Oppan Gangnam Style
Op op op op oppan Gangnam Style
Op op op op oppan Gangnam Style…♬
Lyrics and Music by: Jai Sang Park and Keon Hyung Yoo, recorded by Psy.
My good friend, lawyer and entrepreneur John Treddinck has done it again. John is the CEO and founder of Catalyst Repository Systems. Catalyst is no ordinary company – it has been inducted into the Smithsonian Institute as a recipient of the prestigious Computerworld/Smithsonian Innovator Medal (not bad for a legal technology startup!). It has been repeatedly named a top e-discovery provider by Socha-Gelbmann, and its products have won multiple awards for innovation. John has been named a top 100 global technology leader and one of the law’s leading innovators.
Catalyst is now expanding to South Korea. Now most companies would do a simple press release. Not Catalyst. Not John. Not *their* kind of marketing!!
John turned to JibJab and Catalyst did their announcement in Gangham style.
Clever, humorous and catchy.
Here it is (turn up your speakers! …and read John’s translation of Psy’s lyrics…):
That’s it John..do it Gangham Style!